Terms & Conditions
Last updated: February 17, 2026
Please read these Terms and Conditions carefully before using the Help Direct website (helpdirect.org.uk). By accessing or using our website, you agree to be bound by these terms.
1. About This Website
Help Direct is an information website that provides general guidance on personal finance topics, online casino reviews, and consumer protection information including the Safe Trader scheme. The website is operated for informational and educational purposes.
2. Not Financial Advice
The content on this website is provided for general information purposes only. It does not constitute financial advice, gambling advice, or any other form of professional advice. Help Direct is not regulated by the Financial Conduct Authority (FCA).
You should not rely on the information on this website as a substitute for professional financial advice. Always consult with a qualified, FCA-regulated financial advisor before making financial decisions.
3. Casino and Gambling Information
Our website features reviews and information about online casinos. Please note:
- You must be 18 years or older to gamble in the UK
- Gambling can be addictive. Please gamble responsibly
- Casino bonus terms and conditions change regularly. Always check the operator's website for current offers
- We recommend only playing at casinos licensed by the UK Gambling Commission (UKGC)
- If you have a gambling problem, contact BeGambleAware or call the National Gambling Helpline on 0808 8020 133
4. Affiliate Disclosure
This website contains affiliate links to third-party casino operators and other services. When you click on these links and register, make a deposit, or take other qualifying actions, we may receive a commission or referral fee.
This affiliate relationship does not influence our editorial content or recommendations. However, you should be aware that we have a commercial interest in the casino operators and services we feature.
5. Accuracy of Information
While we make reasonable efforts to ensure the information on our website is accurate and up-to-date, we make no warranties or representations about the completeness, accuracy, or reliability of any content. Information may become outdated, and we are under no obligation to update it.
Casino bonuses, terms, and availability are subject to change without notice. Always verify offers directly with the casino operator before participating.
6. Third-Party Links
Our website contains links to third-party websites and services. These links are provided for your convenience and information. We have no control over the content, privacy policies, or practices of third-party websites and accept no responsibility for them.
Accessing third-party websites is at your own risk. We encourage you to read the terms and privacy policies of any website you visit.
7. Intellectual Property
All content on this website, including text, images, design, and layout, is the property of Help Direct or its content providers and is protected by copyright law. You may not reproduce, distribute, or republish any content from this website without our prior written consent.
8. Limitation of Liability
To the fullest extent permitted by law, Help Direct shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:
- Your use of or inability to use our website
- Any decisions made based on information provided on our website
- Any losses incurred through gambling activities
- Any transactions with third-party websites linked from our site
- Any errors or omissions in our content
9. Safe Trader Information
The Safe Trader information provided on our website is for general guidance only. While we aim to provide accurate information about the Safe Trader scheme, we are not affiliated with or endorsed by any local authority trading standards service. For the most current and accurate Safe Trader information, contact your local trading standards office directly.
10. User Conduct
When using our website and contact form, you agree not to:
- Submit false or misleading information
- Use the website for any unlawful purpose
- Attempt to gain unauthorised access to our systems
- Transmit any harmful code, viruses, or malicious software
- Collect or store personal data about other users
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.
13. Contact
If you have any questions about these Terms and Conditions, please contact us.